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You've got questions? We've got the answers.

Yes. The pillow has an outer zipper so you can remove or rearrange fill to create a lower, softer or fuller feel.

Side sleepers usually prefer the High option because it helps fill the space between the shoulder and neck for a more supported position.

It is designed for a plush cloud-like feel with balanced support. You can adjust the fill to make it feel softer or fuller based on your preference.

Gently shake, pat and fluff the pillow for 1 to 2 minutes. You can also tumble on low heat for about 20 minutes when care instructions allow.

Your order is covered by a 30-night trial. Contact support within the return window and they will help with the next steps.

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